We offer next day delivery throughout the UK using Royal Mail’s 1pm guaranteed delivery service. To take advantage of this service, you must place your order and make payment before our usual cut off time of 11.30am.
Please note, however, that there may be times when we have an early cut off time due to unforeseen circumstances such as high order volumes or postal disruptions. In such cases, we will always update our latest updates page to reflect the revised cut off time.
We recommend checking our Latest Updates page regularly to ensure you are aware of any changes that may impact your delivery. If there are no updates posted, you can assume that our usual cut off time of 11.30am still applies.
Thank you for choosing our next day delivery service via Royal Mail, and we hope you have a great experience shopping with us.
We aim to dispatch all orders within 1-2 days of receiving payment. However, we cannot guarantee delivery times, as shipping times may vary due to unforeseen circumstances such as weather conditions or carrier delays.
Delivery charges are calculated based on the selected delivery option and package weight. The delivery charge will be displayed at checkout before payment is made.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on the Royal Mail or carrier’s website.
If a delivery attempt is made but no one is available to receive the package, a delivery notification card will be left. It is your responsibility to arrange re-delivery or collection with the courier.
We offer a next day delivery service throughout the UK using Royal Mail's 1pm guaranteed delivery service. This means that if you place your order and make payment before our cut off time (which is usually 11.30am), your order will be delivered the next day by 1pm.
Our next day delivery service is available for most of our products, but there may be some items that are not eligible due to size, weight, or other restrictions. If a product is not eligible for next day delivery, this will be indicated on the product page.
If you place an order after the cut off time, your order will be processed and dispatched on the following day.
There may be times when we have an early cut off time due to unforeseen circumstances such as high order volumes or postal disruptions. In such cases, we will update our latest updates page to reflect the revised cut off time. We recommend checking this page regularly to ensure you are aware of any changes that may impact your delivery.
Yes, once your order has been dispatched, we will provide you with a tracking number(usually 12pm) that you can use to track your delivery via Royal Mail's website.
If you are not at home when the delivery is attempted, Royal Mail will leave a card with instructions on how to collect your parcel or arrange for redelivery. You may also be able to provide additional delivery instructions during the checkout process, such as leaving the parcel with a neighbour or in a safe place. However, please note that these instructions are subject to Royal Mail's policies and procedures.
If you provide an incorrect delivery address during the ordering process, please let us know as soon as possible so that we can update the address before we process your order. However, if your order has already been shipped, we are unable to make any changes to the delivery address.
Please note that if your order is shipped to the incorrect address and subsequently lost, we will not be held responsible for any loss or damage incurred. It is the customer's responsibility to ensure that the delivery address provided during the ordering process is accurate and up to date. Therefore, we advise our customers to double-check the delivery address before placing the order to avoid any inconvenience.
We offer refunds in certain circumstances, as outlined on our Return-Refund page. Read More
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